The Name Game « John Heald's Blog

Your review was superb and apart from the stateroom steward issues which I have addressed with the Hotel Director and the Housekeeping Manager, it is truly super to hear how this ship rates against the other brand. ..... Remember we used to take a deposit for each book and when we did this we rarely had any non returns, but the week I decide not do this we lose 40 books. That's a shame and considering we have an inventory of only 390 books you can see that keeping this ...